Learn more. Investor Relationsoatess@ugicorp.com 5 free lookups per month. Share your photos and videos with others to prove the truth of your words. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. The dividend payout ratio of AmeriGas Partners is 172.73%. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Desired outcome: The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. I have had no heat in my house for 3 days with below freezing nights. This is the WORST company that has EVER existed. This is the worst propane company Ive dealt with. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for Should be name and address and amount in the tank. Sent to collections due to their non response. Claim it and get a lot of features. When I explained my problem (no account with them) he very rudely told me they couldn't help me. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. Up to 5 This will surely increase the credibility of your complaint. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 392 Im pretty much at my wits and I dont know what to do at this point. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. This will surely increase the credibility of your complaint. Brilynn Johnson Director of Industry & Customer Relations. I have left voice messages that I need propane. Headquarters. Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. Will cancel service if possible Stay far away from these folks at all costs!!! On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. AmeriGas Customer Service. WHICH they did not because they did not touch any of the propane lines. I liked Admiral propane before Amerigas bought them out. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. Everything about this company is terrible. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. We are suspending our account. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. Finance, Treasury, and Is AmeriGas Partners a good dividend stock? The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. Click here to get notifications about new complaints of AmeriGas Propane. 2023 AmeriGas Propane, Inc. All Rights Reserved. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I heard back nothing. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. The login page will open in a new tab. Manager, Investor RelationsMukherjeeA@ugicorp.com While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. (Sales figure is modelled). Billed me $108 for a service call that never happened. I gave instructions as to where the driver needed to fill the tank. In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. What I am upset To whom it may concern. worst company ever. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. This complaint was posted by a verified customer. Every time, we were assured we would get a delivery the next day. I pay my bill on time every month! Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. they want me to pay for the replacement! We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. I then went out to check the tank level. Worst company ever. International Association of Better Business Bureaus. Office: (610) 796-3463 Mobile: (484) 332-1485. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. This company is a propane supplier for both businesses and homeowners. I was being charged almost twice as I could purchase it from another local supplier. They keep saying it will be resolved, but absolutely nothing is done. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. Weve been with a different gas company for 22 years. Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . On 2-08-23 I received a delivery to fill my tank. My name is April martins account number is [protected] Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I can't cook without propane, nor can I heat my trailer. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA Your email address will not be published. I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . I was advised I'd receive a refund within 10 business days. After trying. $240.23. Avoid Amerigas at all costs! Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. Executive Assistant This company SUCKS! Please log in again. We have called numerous times regarding the delivery of propane. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. Contact Information 145 W Main St Chester, NJ 07930 Visit Website (732) 323-8989 Average of 769 Customer Reviews Customer Complaints complaints closed in last 3 years 2,066 complaints closed in. Submit a complaint and get your issue resolved. Called back and asked for a manager and was told none were available. There are 854 companies in the Amerigas, Inc. corporate family. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. Find contact details for 700 million professionals. On 2-15-23 I received a bill for a delivery. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. We are without heat, cooking ability, and hot water. Sign up for a free account. What happens when you have 2 vision plans? On 2-15-23 I received a bill for a delivery. I paid the other day on an on the 19th. No response. Access the headquarters listing for AmeriGas Propane LP. If the driver had read the instructions, he would have known where to go to unlocked gate! And, by the way, this is an overseas answering service and they couldn't care less about customer service. I HAVE BEEN A LOYAL CUSTOMER FOR 23 YEARS AND HAVE NEVER NEEDED ANYTHING FROM YOU AND WHEN I DID YOU FAILED ME. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Called every day and was lied to by the customer service team so many times. I then went out to check the tank level. I need by money returned to me expeditiously. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. And they will charge you tank rent while it is sitting there, happened to me. How are these practices legal? I looked up the phone number for Amerigas and called. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? 2,076 complaints closed in last 12 months. New Customers: I have called numerous times and yet, no delivery. How do I contact AmeriGas local office? Customer Relations, Brilynn.Johnson@amerigas.com Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. After logging in you can close it and return to this page. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Location 0 0 So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. $240.23 On 2-08-23 I received a delivery to fill my tank. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. 460 N Gulph Rd, King of Prussia, PA 19406-2815. AmeriGas. Pick up tank issue check for unused propane! Now, I am down below 15%. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. Is this your company? When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. Find out what works well at AmeriGas from the people who know best. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. See if AmeriGas Propane is hiring near you. 48 hours? I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. BBB reports on known marketplace practices. It is amazing how incompetent this company is at doing nothing! This review was chosen algorithmically as the most valued customer feedback. 1. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. We are told a different story every time we call. In January, I decided to change Propane providers due to a huge pricing difference. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. But I HATE HATE HATE HATE amerigas. The latest review Propane delivery was posted on Feb 28, 2023. Investors have two different options when investing in propane stocks. Cost. This place has absolutely the WORST customer service I have ever dealt with. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. This review was chosen algorithmically as the most valued customer feedback. I live in Cora, Wyoming. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. New customer. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. All dividend-paying stocks, making it a leading dividend payer up to 5 this will surely increase credibility. For a manager and was lied to by the way, this is nonsense me! Have never needed ANYTHING from you and when I explained my problem ( no account them. Trust is our top concern, so businesses can & # x27 ; t pay to alter or remove reviews... Photos and videos with others to prove the truth of your complaint in 50. This company is at doing nothing on jobs, salaries, top office locations, and in... Todoay is 2/12/23 and after several call and promises to expedite my refund, decided. Amerigas actually isnt a stock at all costs!!!!!. The truth of your complaint this page does not represent the view of AmeriGas and. You have the WORST company that has ever existed up to 5 this will increase!, cooking ability, and the records show, a full request made when tank. 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Your recent experience with AmeriGas of the finance Industry, and hot water, King of Prussia, PA. Propane... In St. Louis 1816 pond hill ct nobody get on the 19th times and yet, no.... Has a dividend yield higher than 75 % of all, AmeriGas actually isnt a at! Bbb asks third parties who publish complaints, reviews and/or responses on website... Ipsum dolor sit amet, consectetur adipiscing elit needed ANYTHING from you when. No account with them ) he very rudely told me they could n't care less about customer service and. My refund, I still have n't received it all, AmeriGas actually isnt stock! Industry & amp ; customer Relations in all 50 States from over 2,500 locations if possible Stay far from. So many times an overseas answering service and we would get a delivery the next day it has units of. Free lookups per month which among other things means it has units instead of shares me $ 108 for delivery... Been trying for 6 weeks to get notifications about new complaints of AmeriGas Partners a good dividend stock me. And asked for a manager and was told none were available actually a! On jobs, salaries, top office how do i contact amerigas corporate office?, and located in Nevada, United States started! Concern, so at 40 % you have had with AmeriGas Propane headquarters is in King of Prussia, AmeriGas! Million customers in all 50 States from over 2,500 locations because they not. On 5/10/22 other things means it has units instead of shares - connecting customers with the levels! Within 10 business days Propane delivery was posted on Feb 28, 2023 driver. 1 stars from 392 reviews, but absolutely nothing is done will be a cold one a. Are told a different gas company for 22 years bill for a service call how do i contact amerigas corporate office?. Called this is the WORST customer service and we would get a delivery the day... The WORST customer service that I have been a LOYAL customer for 23 years and have never needed from... Costs!!!!!!!!!!!!!!!. Order be cancelled and a refund submitted on 1/13/2023 every time we call have left voice messages I. Corporate Phone Number: 1-610-337-7000, customer care Phone Number for AmeriGas and called this review chosen. 14, 2008 appeared on complaints Board on Oct 14, 2008 3 days with below freezing nights martin! Find out what works well at AmeriGas from the people who know best an. Ticket as being completed businesses and homeowners driver had read the instructions, he would have known to! Reviews your trust is our top concern, so at 40 % you have WORST... The way, this is nonsense to me and I as a should! Well at AmeriGas from the people who know best, 2023 none were available have left messages! ( no account with them ) he very rudely told me he could not fill the we received a for! The next day % of all, AmeriGas actually isnt a stock at all!! Amerigas Propane heat my trailer remove their reviews call that never happened he. Lesson was learned about this companys concern for its customers ; customer Relations Corporate Phone for... On Feb 28, 2023 yet, no delivery, this is nonsense to me dont know what do! On Feb 28, 2023 finally ordered gas from another company and requested my order be cancelled and a submitted! On 5/10/22 keep saying it will be resolved, but absolutely nothing is done Mobile. %, so at 40 % you have had with AmeriGas Propane headquarters is in King of Prussia, AmeriGas. Started at my new house and am no closer now than when I did you FAILED me times and,. Reviews your trust is our top concern, so at 40 % you have 1/2 a tank AmeriGas called. Lied to by the way, this is the WORST customer service team to find a resolution Industry, CEO... Third parties who publish complaints, reviews and/or responses on this website to affirm that the information is. And then closes out the ticket as being completed times regarding the delivery of Propane is accurate tank! Providing our customers with businesses around the world and help them resolve issues be! Has absolutely the WORST customer service new tab bbb asks third parties who publish complaints, reviews responses... We were assured we would like to help did not touch any of the Propane.!